MADDECORS CONSULTING POLICY | ACCOMPANYING THE OPTIMAL DESIGN & CONSTRUCTION SOLUTIONS

At Maddecors, we believe that a beautiful project must start with understanding and accurate advice. Not only a design - construction unit, we are a companion, listening and proposing the most suitable solution for the needs, lifestyle and budget of customers.

Core values in consulting:
✔ Customer-centric - All ideas are carefully analyzed.
✔ Honest advice - Do not force customers to choose unsuitable solutions.
✔ Clear commitment - Transparent quotation, no additional costs after the contract.

Consulting Process – 4 Simple, Highly Effective Steps

Receive & Understand Needs

Customers share their wishes via Hotline, Zalo, Email or Registration Form.
Specialists analyze lifestyle, preferences, budget to guide the design.

Survey & Propose Solutions

Direct survey (if needed) to assess the current status of the project.
Consult 3 design options (if requested by the customer).

Detailed Quotation & Contract Agreement

Detailed quotation for each item, commitment to no additional costs.
Clearly explain materials, construction time, warranty policy.

Accompany Throughout the Project

24/7 support during construction.
Consult maintenance and upgrade after completion.

Differences in Our Consulting Policy

Free Preliminary Consulting

Customers receive free idea consultation before signing the contract.

Experienced Team of Architects & Engineers

Direct consultation by experts with 10+ years of experience in the field of design - construction.

Remote Customer Support

Online consultation via Video Call, 3D Visualization for customers who are far away.

Customer Information Confidentiality

Commitment to not sharing data with third parties.

Frequently Asked Questions (FAQ)

Can I only consult on design, but not construction?

✅ Yes! We provide an independent consulting package with full drawings, support in finding a construction unit if needed.

How do I know if the quote is reasonable?

📌 Maddecors provides a comparison table of materials & market costs, helping customers to compare transparently.

Can I change my idea after signing the contract?

🔄 Adjusted within the scope of the contract, we will advise on the optimal solution to avoid additional costs.

What is the warranty policy?

🔧 12-24 month warranty depending on the item, periodic maintenance support.

We do not just advise - we work with you to create the perfect living space. Contact us now to receive free advice from our team of experts!

Address: 13 Street No. 27, Van Phuc Urban Area, Hiep Binh Phuoc Ward, Thu Duc, HCMC
Phone: 0917 927 878
Email: info@maddecors.com
Website: https://maddecors.com/