WARRANTY POLICY MADDECORS | WARRANTY CONDITIONS & PROCEDURES

MADDECORS CONSTRUCTION DESIGN CONSULTING COMPANY LIMITED is committed to providing high-quality services and reputable warranty policies for all products and projects. The warranty policy is applied clearly and transparently to ensure maximum benefits for customers.

Warranty Conditions

Warranty Products/Projects

• Interior design, construction.

• Finishing materials provided by Maddecors.

• Items have been inspected and handed over.

Cases Not Covered by Warranty

• Damage caused by natural disasters, fire, third-party errors.
• Customers arbitrarily repair or change without notice.
• Product is out of warranty.

Warranty Period

• Interior design: 12-month warranty.
• Construction: 24-month warranty (depending on the item).
• High-quality materials: Warranty according to the manufacturer's policy.

Warranty Process

Receiving Requests

Customers contact via:

• Hotline: 0917 927 878
• Email: info@maddecors.com
• Directly at the office: 13, Street 27, Van Phuc Urban Area, Hiep Binh Phuoc Ward, Thu Duc, HCMC

Inspection & Confirmation

• Maddecors checks the damage status.
• Notify the cause and solution.

Warranty Implementation

• Repair or replace (if necessary).
• Handover and re-acceptance.

Frequently Asked Questions (FAQ)
How to check the warranty period?
Customers can see on the contract or contact Maddecors customer service department.

Is there a warranty fee?
Free if covered by the warranty conditions. In case of out of scope, a quote will be given in advance.

How long does it take to complete the warranty?
Depending on the level of damage, usually from 3-7 days.

Is there home warranty support?
Yes, Maddecors sends staff to check and repair on site.

Maaddecors always puts quality and customer satisfaction first. Transparent warranty policy, clear process helps customers feel secure when using the service.

Contact Maddecors!

• Address: 13 Street No. 27, Van Phuc Urban Area, Hiep Binh Phuoc Ward, Thu Duc, HCMC
• Phone: 0917 927 878
• Email: info@maddecors.com
• Website: https://maddecors.com/